cookie and privacy policy

Last updated: May 6, 2022

DATA CONTROLLER

We are the data controller for the processing of personal data that we handle about our customers and partners. You can find our contact information here:

Københavnerture ApS
Odinsgade 10, st. 2200 Copenhagen N
CVR no.: 37594466

If you have any questions about the processing of your personal data, you can contact us at kontakt@koebenhavnerture.dk.

PROCESSING ACTIVITIES

Website Visits

When you visit our website, we use cookies to make the site function properly.

COMMUNICATION WITH POTENTIAL CUSTOMERS

If you have questions about our site or want to learn more about our services, you can contact us via:

Email: kontakt@koebenhavnerture.dk

Phone: +45 53258920

Through this, we will process your personal data to engage in a dialogue with you, e.g., answer questions about our services. We only process the information you provide in connection with our communication.

We typically process the following general information: name, email, phone number.

Our legal basis for processing these personal data is Article 6(1)(f) of the GDPR.

We delete our communication with you once it is clear whether you want our services or not.

In special cases, if there is a need to store your personal data for a longer period, this may be done.

CUSTOMERS

We need to communicate with our customers to ensure the correct delivery of the service. Through this, we may process information such as name, address, services, special agreements, payment information, and similar.

The legal basis for processing these personal data is Article 6(1)(b) of the GDPR.

When the service is delivered and any outstanding issues are resolved, we will immediately delete the personal data.

ACCOUNTING

We must retain all accounting records according to the Accounting Act. This means that we retain invoices and similar documents for accounting purposes. These may include general personal data such as name, address, and service description.

Our legal basis for processing personal data for accounting purposes is Article 6(1)(c) of the GDPR.

We retain these records for at least 5 years after the end of the current financial year.

DISCLOSURE OF PERSONAL DATA

We do not disclose your personal data to third parties.

PROCESSING SECURITY

We keep personal data processing secure by implementing appropriate technical and organizational measures. We have conducted risk assessments of our personal data processing and subsequently implemented suitable technical and organizational measures to enhance processing security.

One of our most important measures is to keep our employees updated on GDPR through continuous awareness training, GDPR courses, and reviewing our GDPR procedures with employees.

DATA SUBJECT RIGHTS

Under the GDPR, you have several rights regarding our processing of data about you.

If you want to exercise your rights, you should contact us so we can help you with this.

RIGHT TO ACCESS DATA

You have the right to access the data we process about you, as well as several other pieces of information.

You have the right to have inaccurate information about yourself corrected.

RIGHT TO DELETION

In special cases, you have the right to have data about you deleted before our usual general deletion occurs.

Cookies

This website uses cookies. We use cookies to personalize our content and ads, to provide social media features, and to analyze our traffic. We also share information about your use of our site with our social media, advertising, and analytics partners. Our partners may combine this data with other information that you have provided to them or that they have collected from your use of their services.

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary to ensure the delivery of the service you have expressly requested to use. For all other types of cookies, we need your consent.

This website uses different types of cookies. Some cookies are set by third-party services that appear on our pages.

CONSENT

When personal data is collected via our website, we ensure that it always happens with your explicit consent, so you are informed about exactly what data is collected and why. Information given to Københavnerture is not disclosed or sold in any way to third parties, and we do not register any sensitive personal data.

As a data subject with Københavnerture, you always have the right to object to registration. You also have the right to access the information registered about you. You have these rights under the Personal Data Act.

Inquiries regarding this should be directed to Københavnerture via email: kontakt@koebenhavnerture.dk.

WITHDRAWAL OF CONSENT

When our processing of your personal data is based on your consent, you have the right to withdraw your consent.. 

COMPLAINT TO THE DATA PROTECTION AUTHORITY

You have the right to file a complaint with the Data Protection Authority if you are dissatisfied with the way we process your personal data. You can find the Data Protection Authority’s contact information at www.datatilsynet.dk.

We generally encourage you to read more about GDPR to stay updated on the regulations.